New to Syncycle?

Here are some guidelines to help you enjoy your best ride!

Arriving

How to set up

It is important to arrive 15 minutes before the start of the class so that you have time to get changed and to provide support in setting-up your bike.

Any bikes left unclaimed 5 minutes prior to the start of the class will be reassigned to members on the waiting list.

Doors close at the start of class, and late arrivals won’t be allowed in. However, we're here to help and can assist you in finding an alternative class to attend.

What to Bring

What do I need?

Wear a light, comfortable sports outfit that won’t interfere with your pedals—we recommend sports bras, shirts, and leggings or shorts. If you plan to shower, don’t forget a bath towel.

We provide cycling shoes (SPD clips), sweat towels, and filtered water to refill your bottle. If needed, bottled water is also available for purchase.

A workout at your own pace

At your limits

We ride to the beat of the music, with each class designed to be intense and heart-pumping. Your coach will motivate you to push your limits, but we always encourage you to listen to your body and take breaks if needed.

Setting up your bike
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The saddle adjusts to hip height. Once on the bike, your legs should be slightly bent.

Syncycle’s movements

Basics

When the coach says 'right' it's your right leg that goes down. If he says 'left', your left leg goes down. It's important to follow the indicated rhythm for your legs.

Posture

Look forward, hips back, core is engaged, arms tucked close to your body, shoulders locked down and grab the handlebar lightly.

Press

Drop your elbows towards the handlebar and support yourself by strengthening your core.

Tap-backs

On the beat, slide your hips backward while riding out of the saddle.

Obliques

Slightly bend your elbow inward to engage your obliques muscles.

Side to side

Consciously shift your shoulders from side to side.

Move.
Sweat.
Reconnect.
Syncycle instagram post
Our Community
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@Syncycle
Some frequently asked questions
Do you offer memberships?

Syncycle offers both class passes and memberships, tailored to fit every type of rider. Whether you ride occasionally, a few times a week, or go all-in with unlimited sessions, we’ve got the perfect option for you.

To find the right pass or membership, click here.

Do you have house rules?

Yes we do:

1. Arrive on time.
We highly recommend you arrive 15 minutes before the start of the class. If you haven’t signed in 5 minutes before the start of your class, we may give your bike to someone else and refuse access to your class.

2. No screens.
We ride close so we can feel each other’s energy. Phones and fitness watches are not allowed during the class. We kindly ask you to leave them in your locker.

3. Front row.
Feel free to select any bike but keep in mind that bike 15, 16, 17 and 18 will serve as indicators to follow the class’ rhythm. If you wish to cycle at your own pace, it is recommended to select a bike outside this range.

4. Listen to your body.
You know your body and mind, take every class at your own advantage. If you have questions or concerns, ask your coach or the staff before your ride. We will try to advise you to our best knowledge. Let’s take care of ourselves and each other.

5. Only love.
Syncycle is a safe place. Whether it is with our staff or members, we expect you to be kind and respectful with each other, at all times.
Don’t assume gender, ask and share pronouns.

How long before the start of the session do I have to show up?

We recommend arriving 15 minutes before the start of the class so that you have time to get changed and to provide support in setting-up your bike.

Any bikes left unclaimed 5 minutes prior to the start of the class will be reassigned to members on the waiting list.

Doors close at the start of class, and late arrivals won’t be allowed in. However, we're here to help and can assist you in finding an alternative class to attend.

What is your waitlist policy?

If a spot opens up up to 2 hours before class, you’ll be automatically added and notified by email. Staying on the waitlist means you’re still interested—so if you get in, your credit won’t be refunded if you can’t make it.

During the final 8 hours before class, being on the waitlist means you’re committing to ride if a spot becomes available. If your plans change, we recommend removing yourself from the list to avoid being added automatically.

If a spot opens less than 2 hours before class, you’ll get an email and have 15 minutes to confirm if you want to join. If you don’t confirm, the spot will go to the next rider.

What's your cancellation and no-show policy?

If you need to cancel a class, make sure to do so at least 8 hours in advance to avoid a penalty. Any cancellation after this window will be considered late, and credit holders will lose their credit for the missed class.

For starter & monthly unlimited memberships, a €5 cancellation fee will be applied if 3 late cancellations are registered within 30 days. No-shows will incur a €10 charge from the first occurrence.

Cancellations must be made via the website or app—we do not accept cancellations by phone or email.

What do I need to bring?

At Syncycle, we’ve got you covered. We provide clip-in cycling shoes, sweat towels, filtered water, hot showers, beauty products, and hairdryers. All you need to bring is your sportswear and a bath towel. If you forget your towel, we have rentals available.

Do you have lockers?

Yes we do. They are spacious and equipped with easy-to-use coding systems so no need for you to bring a lock.

Do you provide water?

Yes! We provide free filtered water, so help yourself. Don’t forget to bring your own reusable bottle, but if you do, no worries—we’ve got Syncycle bottles available for purchase!

Are there different experience levels to your classes?

Our sessions are adapted to all levels and we will make sure that everyone, whether they are familiar with indoor cycling or not, can get the most out of the experience! We will always take the time to explain the basics (settings, hand positions etc.) at the beginning of the class.

Can I ride if I am pregnant?

Assuming you have received clearance from your doctor, indoor cycling is totally safe for pregnant women.

How long can I access the cycling studio to train by myself before a group class?

You can use our bikes and equipment for 30 minutes.

Can I come and train by myself?

Yes, you can access our cycling studio during our opening hours and outside our group classes to use the equipment and train by yourself. In order to access the studio, you must be in possession of a valid pack and a credit will be charged.